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Five of the ITIL V3 Modules
below have now been released by the examination body.
ITIL
V3 Capability Modules (Five training days + exam - 4 credits each) The ITIL® Certificate in Planning, Protection & Optimization
(PP&O)
The ITIL® Certificate in Release, Control and Validation
(RC&V) The ITIL® Certificate in Service Offerings and Agreement (SO&A) The ITIL® Certificate in Operational Support and Analysis
(OS&A)
ITIL V3 Lifecycle Modules (Four
training days incl. exam - 3 Credits each) The ITIL® Service Strategy Certificate
(SS) The ITIL® Service Design Certificate
(SD) The ITIL® Service Transition Certificate
(ST) The ITIL® Service Operation Certificate
(SO) The ITIL® Continual Service Improvement Certificate
(CSI)
For more information please enquire at:
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