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COURSES
ITILŪV3
ISO/IEC 20000
Project Management
CONSULTANCY SERVICES
ISO/IEC20000
IT
SOLUTIONS
Benchmarking and Assessments
KNOWLEDGE PROCESS OUTSOURCING
On Shore
Off Shore |
What is the difference between ITILŪ V3 and
ITIL V2?
ITILŪV3 is the much needed facelift that we have all been waiting for to improve upon the ITILŪV2 silo approach which has been around since the turn of the millennium.
ITIL V3 is a lifecycle approach that aligns with the ISO/IEC 20000 IT Service
Management and Quality processes. For those who have taken ITIL V2 courses
or even V1, there is now a bridging course to update you with the
differences between V3 and V2. By Dec 2008 ITIL V3 will completely replace V2.
Call us to find out more about our ITIL V3 training and ISO/IEC 20000 IT Service Management assessment and benchmarking consultancy services.
KATA
Systems leads the way in Asia and North America providing
ITILŪ,
CoBIT,
ISO27001
and
ISO/IEC20000
Training and
consultancy services.
Our
leading
ITILŪ certified
Service Manager Consultants provide assessments and benchmarking. Based on
strategy they plan, design and implement quality ITIL solutions to
suit you business objectives and budget.
We have years of proven experience in IT Service Management.
Our outsourcing services
are based on good relationship management. We ensure that both parties
understand the service level requirements before any contracts are signed.
We know that customer satisfaction provisions are a must in business.
Call us!
kata-info@katasystems.com
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